Choithrams announces ‘Consumer Happiness Centres’ at Dubai stores in UAE
These centres were
launched as part of the Dubai Economy drive towards enhancing happiness and
promoting cordial relations between traders and consumers
Commenting
on the initiative Mr. Ahmad Al Awadi said: “Dubai Economy has always
adopted the best practices in the field of consumer protection. The ‘Consumer
Happiness Centre’ initiative was launched to encourage consumers to create
trust between consumers and traders and also to enhance the role of the trader
to address consumer complaints through an integrated programme, which includes training
and qualifying private sector representatives on laws and consumer protection
systems.”
Choithrams Chairman L.T. Pagarani
said “We are proud to partner with Dubai Economy to make Dubai the happiest
city in the world and reinforce it as a regional and international business
hub. We have launched the Consumer Happiness Counter at our Marina store today
and will soon have these counters across all our stores. Through this proactive
measure, we hope to resolve consumer complaints more effectively and increase
consumers’ happiness across all our stores.”
About Choithrams
It was in 1974 that Choithrams came to the United Arab Emirates and
since then the supermarkets have established locations throughout the Gulf,
namely Oman, Bahrain and Qatar. The company brought with it international
expertise, networks and connections built over 70 years in 25 countries.
With its high standard of quality and service, Choithrams has become a
name synonymous with excellence in the region today. True to its mission of
customer satisfaction, Choithrams is today a successful group with associates
in diverse fields such as brand-distribution, commodity brokerage, and
manufacturing of FMCG's. Choithrams has expanded into Oman, Bahrain and Qatar
ensures the distribution of brands into all corners of the Gulf market.
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